Careers and Internships

Data Entry Merchandise Associate

POSITION SUMMARY:

Responsible for accurately entering donation information into DonorPerfect database. Review DonorPerfect reports to verify data entry matches batch report (spreadsheet) for various deposit entries. Process In-Kind donations and enter information into DonorPerfect. Responsible for On-line merchandise and orders.

ROLES AND RESPONSIBILITIES:

Donor Services

• Pick up and drop off mail, as needed
• Process and enter all types of donations into the DonorPerfect system
• Review data entered into DonorPerfect to ensure data balances with the daily deposit spreadsheet
• Update donor addresses with current addresses from NCOA List
• Update new donor information from various online donation programs
• Enters various donor lists into DonorPerfect such as CFC donors, Transfer donor lists, Volunteer Hours, The Big PayBack, Privacy Policy lists such as EU & California, etc.)
• Proofread acknowledgments and stuff to mail out, as needed
• Stuff Membership Renewals to mail out, as needed
• Filing as needed
• Customer Service to Donors through email, answering phone and walk-ins; fills in as needed in Elephant Discovery Center with walk-in visitors
• Check for duplicate records in DonorPerfect
• Scans and attaches $1,000+ letters into DonorPerfect record
• In Kind Donations – opens boxes and records on spreadsheet, makes itemized list, if needed
• Report on honoree opt in option and update DonorPerfect records accordingly
• Back-up for printing online donations and PayPal orders; making spreadsheets for Revenue Processor when Donor Services Coordinator is out

Merchandise

• Oversees Merchandise Department
• Maintains inventory of current merchandise
• Alert supervisor when count is low; reorder as needed/approved
• Order new inventory as requested (works with vendors and Communications Team to get new artwork approved; quotes from vendors, etc.)
• Fulfill on line orders from online gift shop and through mail order
• Orders supplies for Meter machine and refills money for postage as needed
• Provide report/spreadsheet
• Meters mail and packages; carries to Post Office daily

Other duties as assigned

SUCCESS FACTORS AND EXPECTATIONS:

• Team Oriented – Develop positive working relationships with other Sanctuary employees, senior management and the board. Provide recommendations to resolve issues as they arise. Interact professionally with staff, board members and volunteers.
• Good Communicator – Communicate respectfully and effectively with others. Keep management informed of both internal and/or external issues and concerns. Practice good communication skills both verbal and written.
• Self-Motivated – Perform the job with minimal supervision and learn other general aspects of The Sanctuary as related to the position.
• Dependable and Reliable – Come to work and be on time. Follow procedures and ensure accurate data entry regarding donations.
• Training – Identify and engage in on going and cross training for self and work with supervisor to identify additional training needs.
• Detail Oriented – Must be detail oriented to ensure integrity and accuracy of donation entries in various databases.

JOB REQUIREMENTS AND PREREQUISITES:

• High school diploma
• Minimum one to two years prior data entry experience
• Working knowledge of Microsoft Office computer programs to include Outlook, Word and Excel
• Prior experience with DonorPerfect preferred

PHYSICAL DEMANDS

• Primarily sedentary work. Must be able to sit / stand for 8 hours.
• Walking, bending, light lifting.

OTHER:

At-Will Employment: The State of Tennessee and The Sanctuary recognize all employment to be “at will.” This means that you, the employee, as well as The Sanctuary can terminate employment at any time, with or without advance notice and with or without cause.

Equal Employment Opportunity: It is our policy to treat you and all employees equally without regard to race, color, religion, age, gender, sexual orientation, national origin, veteran status, or disability.

Alcohol, Tobacco, and Drug Free Workplace: The Sanctuary is a drug; alcohol and tobacco free workplace and prohibits all employees from using non-prescribed drugs, alcohol, or tobacco in any form while on duty.

Employees are subject to E-Verify to assure they are eligible to work in the United States.

To Apply, please send your resume and cover letter to

Email: humanresources@elephants.com or
Fax: 931-796-7493
No telephone calls, please. All applications will be held in strict confidence.

Resource Development Manager

The Resource Development Manager works closely with CEO and Senior Management to create and implement a comprehensive resource development plan to meet the goals of the organization. She/he will build successful giving programs including Major Gifts, Planned Giving, Grant Writing, and Communications. This broad effort includes building and maintaining positive long-lasting relationships with individuals, foundations, and corporate donors throughout the United States and Globally.

The Resource Development Manager works closely with the Communications and Marketing Team and Donor Services in creating, implementing, measuring, and evaluating the success of all messaging, marketing and fundraising.

ROLES AND RESPONSIBILITIES:

• Establishes and expands the Major Gifts and Planned Giving programs
• Spearheads grant writing including building relationships with foundations, corporations, and global potential partners. This includes grant writing and managing required reporting.
• Manages the Communications team ensuring all messaging and materials support the Sanctuary’s resource development plan and remain consistent with the essence of Sanctuary.
• In collaboration with CEO, Director of Finance and Senior Manager – External Relations (SMER), she/he develops The Elephant Sanctuary’s multi-year fundraising budget.
• Oversees the development of organization’s Annual Report.
• Manages and grows portfolio of relationships with donors and foundations.
• Cultivates, solicits and stewards individual, foundation, and corporate giving.
• Manages and maintains ongoing communications with new and sustaining donors.
• Oversees all forms of marketing efforts.
• Works closely with SMER, Donor & VIP Manager, and Communications Team in nurturing established relationships and actively pursuing new alliances and corporate sponsorships to maximize The Sanctuary’s visibility

MANAGEMENT AND ADMINISTRATION

The Resource Development Managaer develops and implements fundraising strategies to meet organization’s short and long-term fundraising goals and objectives

• Leads planning efforts that set development and communications goals
• Collaborates with CEO and Board on future capital campaigns and special projects.
• Assists CEO with creation of proposals and special support materials
• Facilitates PR and Communications Program annual review and assessment
• Assists with Board and Regulatory Agency reports as requested
• Keeps informed of developments in the fields of development, fundraising, not-for-profit management and governance, and elephant care and conservation work and uses this information to help the organization operate with initiative and innovation
• Collaborates with Directors and Senior Management in developing new programs
• Works with CEO and Director of Finance on resource development multi-year and annual budgets
• Leads additional projects as assigned, such as, award applications and special events
  
  

JOB REQUIREMENTS AND PREREQUISITES:

• Bachelor Degree required in Communications, English, Marketing, Business, or related field
• Minimum 3+ years of experience in a successful fundraising role with proven knowledge of strategies.
• Focused, strategic thinker; results-oriented
• Time management skills, meeting deadlines and teamwork are essential
• Skilled at building and maintaining relationships
• Experience in personally soliciting $2,500+ gifts
• Working knowledge of DonorPerfect or similar gift tracking software
• Experience with digital fundraising platforms (i.e. Givecloud)
• Basic knowledge of email marketing platforms, and Google Analytics needed
• Familiarity with Google Workspace Suite preferred
• Familiarity with Foundation Search and/or DonorPerfect is a plus
• Possesses excellent public relations skills, interpersonal, communication and presentation skills which transcend diverse audiences
• Demonstrated motivational and problem-solving capabilities with a high degree of integrity, ethics, and dedication to the mission

OTHER:

At-Will Employment: The State of Tennessee and The Sanctuary recognize all employment to be “at will.” This means that you, the employee, as well as The Sanctuary can terminate employment at any time, with or without advance notice and with or without cause.

Equal Employment Opportunity: It is our policy to treat you and all employees equally without regard to race, color, religion, age, gender, sexual orientation, national origin, veteran status, or disability.

Alcohol, Tobacco, and Drug Free Workplace: The Sanctuary is a drug; alcohol and tobacco free workplace and prohibits all employees from using non-prescribed drugs, alcohol, or tobacco in any form while on duty.

Employees are subject to E-Verify to assure they are eligible to work in the United States.

To Apply, please send your resume and cover letter to

Email: humanresources@elephants.com or
Fax: 931-796-7493
No telephone calls, please. All applications will be held in strict confidence.

Data Entry Merchandise Associate

POSITION SUMMARY:

Responsible for accurately entering donation information into DonorPerfect database. Review DonorPerfect reports to verify data entry matches batch report (spreadsheet) for various deposit entries. Process In-Kind donations and enter information into DonorPerfect. Responsible for On-line merchandise and orders.

ROLES AND RESPONSIBILITIES:

Donor Services

• Pick up and drop off mail, as needed
• Process and enter all types of donations into the DonorPerfect system
• Review data entered into DonorPerfect to ensure data balances with the daily deposit spreadsheet
• Update donor addresses with current addresses from NCOA List
• Update new donor information from various online donation programs
• Enters various donor lists into DonorPerfect such as CFC donors, Transfer donor lists, Volunteer Hours, The Big PayBack, Privacy Policy lists such as EU & California, etc.)
• Proofread acknowledgments and stuff to mail out, as needed
• Stuff Membership Renewals to mail out, as needed
• Filing as needed
• Customer Service to Donors through email, answering phone and walk-ins; fills in as needed in Elephant Discovery Center with walk-in visitors
• Check for duplicate records in DonorPerfect
• Scans and attaches $1,000+ letters into DonorPerfect record
• In Kind Donations – opens boxes and records on spreadsheet, makes itemized list, if needed
• Report on honoree opt in option and update DonorPerfect records accordingly
• Back-up for printing online donations and PayPal orders; making spreadsheets for Revenue Processor when Donor Services Coordinator is out

Merchandise

• Oversees Merchandise Department
• Maintains inventory of current merchandise
• Alert supervisor when count is low; reorder as needed/approved
• Order new inventory as requested (works with vendors and Communications Team to get new artwork approved; quotes from vendors, etc.)
• Fulfill on line orders from online gift shop and through mail order
• Orders supplies for Meter machine and refills money for postage as needed
• Provide report/spreadsheet
• Meters mail and packages; carries to Post Office daily

Other duties as assigned

SUCCESS FACTORS AND EXPECTATIONS:

• Team Oriented – Develop positive working relationships with other Sanctuary employees, senior management and the board. Provide recommendations to resolve issues as they arise. Interact professionally with staff, board members and volunteers.
• Good Communicator – Communicate respectfully and effectively with others. Keep management informed of both internal and/or external issues and concerns. Practice good communication skills both verbal and written.
• Self-Motivated – Perform the job with minimal supervision and learn other general aspects of The Sanctuary as related to the position.
• Dependable and Reliable – Come to work and be on time. Follow procedures and ensure accurate data entry regarding donations.
• Training – Identify and engage in on going and cross training for self and work with supervisor to identify additional training needs.
• Detail Oriented – Must be detail oriented to ensure integrity and accuracy of donation entries in various databases.

JOB REQUIREMENTS AND PREREQUISITES:

• High school diploma
• Minimum one to two years prior data entry experience
• Working knowledge of Microsoft Office computer programs to include Outlook, Word and Excel
• Prior experience with DonorPerfect preferred

PHYSICAL DEMANDS

• Primarily sedentary work. Must be able to sit / stand for 8 hours.
• Walking, bending, light lifting.

OTHER:

At-Will Employment: The State of Tennessee and The Sanctuary recognize all employment to be “at will.” This means that you, the employee, as well as The Sanctuary can terminate employment at any time, with or without advance notice and with or without cause.

Equal Employment Opportunity: It is our policy to treat you and all employees equally without regard to race, color, religion, age, gender, sexual orientation, national origin, veteran status, or disability.

Alcohol, Tobacco, and Drug Free Workplace: The Sanctuary is a drug; alcohol and tobacco free workplace and prohibits all employees from using non-prescribed drugs, alcohol, or tobacco in any form while on duty.

Employees are subject to E-Verify to assure they are eligible to work in the United States.

To Apply, please send your resume and cover letter to

Email: humanresources@elephants.com or
Fax: 931-796-7493
No telephone calls, please. All applications will be held in strict confidence.

Resource Development Manager

The Resource Development Manager works closely with CEO and Senior Management to create and implement a comprehensive resource development plan to meet the goals of the organization. She/he will build successful giving programs including Major Gifts, Planned Giving, Grant Writing, and Communications. This broad effort includes building and maintaining positive long-lasting relationships with individuals, foundations, and corporate donors throughout the United States and Globally.

The Resource Development Manager works closely with the Communications and Marketing Team and Donor Services in creating, implementing, measuring, and evaluating the success of all messaging, marketing and fundraising.

ROLES AND RESPONSIBILITIES:

• Establishes and expands the Major Gifts and Planned Giving programs
• Spearheads grant writing including building relationships with foundations, corporations, and global potential partners. This includes grant writing and managing required reporting.
• Manages the Communications team ensuring all messaging and materials support the Sanctuary’s resource development plan and remain consistent with the essence of Sanctuary.
• In collaboration with CEO, Director of Finance and Senior Manager – External Relations (SMER), she/he develops The Elephant Sanctuary’s multi-year fundraising budget.
• Oversees the development of organization’s Annual Report.
• Manages and grows portfolio of relationships with donors and foundations.
• Cultivates, solicits and stewards individual, foundation, and corporate giving.
• Manages and maintains ongoing communications with new and sustaining donors.
• Oversees all forms of marketing efforts.
• Works closely with SMER, Donor & VIP Manager, and Communications Team in nurturing established relationships and actively pursuing new alliances and corporate sponsorships to maximize The Sanctuary’s visibility

MANAGEMENT AND ADMINISTRATION

The Resource Development Managaer develops and implements fundraising strategies to meet organization’s short and long-term fundraising goals and objectives

• Leads planning efforts that set development and communications goals
• Collaborates with CEO and Board on future capital campaigns and special projects.
• Assists CEO with creation of proposals and special support materials
• Facilitates PR and Communications Program annual review and assessment
• Assists with Board and Regulatory Agency reports as requested
• Keeps informed of developments in the fields of development, fundraising, not-for-profit management and governance, and elephant care and conservation work and uses this information to help the organization operate with initiative and innovation
• Collaborates with Directors and Senior Management in developing new programs
• Works with CEO and Director of Finance on resource development multi-year and annual budgets
• Leads additional projects as assigned, such as, award applications and special events
  
  

JOB REQUIREMENTS AND PREREQUISITES:

• Bachelor Degree required in Communications, English, Marketing, Business, or related field
• Minimum 3+ years of experience in a successful fundraising role with proven knowledge of strategies.
• Focused, strategic thinker; results-oriented
• Time management skills, meeting deadlines and teamwork are essential
• Skilled at building and maintaining relationships
• Experience in personally soliciting $2,500+ gifts
• Working knowledge of DonorPerfect or similar gift tracking software
• Experience with digital fundraising platforms (i.e. Givecloud)
• Basic knowledge of email marketing platforms, and Google Analytics needed
• Familiarity with Google Workspace Suite preferred
• Familiarity with Foundation Search and/or DonorPerfect is a plus
• Possesses excellent public relations skills, interpersonal, communication and presentation skills which transcend diverse audiences
• Demonstrated motivational and problem-solving capabilities with a high degree of integrity, ethics, and dedication to the mission

OTHER:

At-Will Employment: The State of Tennessee and The Sanctuary recognize all employment to be “at will.” This means that you, the employee, as well as The Sanctuary can terminate employment at any time, with or without advance notice and with or without cause.

Equal Employment Opportunity: It is our policy to treat you and all employees equally without regard to race, color, religion, age, gender, sexual orientation, national origin, veteran status, or disability.

Alcohol, Tobacco, and Drug Free Workplace: The Sanctuary is a drug; alcohol and tobacco free workplace and prohibits all employees from using non-prescribed drugs, alcohol, or tobacco in any form while on duty.

Employees are subject to E-Verify to assure they are eligible to work in the United States.

To Apply, please send your resume and cover letter to

Email: humanresources@elephants.com or
Fax: 931-796-7493
No telephone calls, please. All applications will be held in strict confidence.